irnChat!
It’s no secret that sometimes we just prefer not to pick up the phone, or we just can’t wait for an email response to our urgent computer issues. If only there were a better way…
As part of our goal to always being you world-class support, we bring you the IRN Chat!
Now you can talk to us in real-time without tying up your phone line.
Your technician will see your ticket update immediately and the conversation is recorded and saved as notes inside your ticket. The best part? It’s still your favorite Indian River Team!
irnChat! is available now on our website www.indianrivernetworks.com , we’ll keep you posted, as we have even bigger plans for this awesome new feature!
Did you know…
“Live chat has the highest satisfaction levels for any customer service channel, with 73%, compared with 61% for email and 44% for phone.” – Graham Charlton
See you on irnChat!
Meghan – Dispatch
